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[SOLVED] Running WebEx
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victorsk
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jul 2010
Posts: 92

PostPosted: Sun Sep 13, 2015 4:59 pm    Post subject: [SOLVED] Running WebEx Reply with quote

Good day,

Has anyone tried to run WebEx in Chrome? When I try WebEx test conference I get this error message:

Code:

 Java is not working.
 
To have the best experience joining meetings, Java must be installed on your computer and enabled in your browser and the Java Control Panel. Install and enable Java, restart your browser if needed, and then join the meeting again.


My current Java VM is:

Code:

The following VMs are available for generation-2:
*)      IcedTea JDK 7.2.6.1 [icedtea-bin-7]


If someone can successfully run WebEx, please let me know what is the trick?

Thanks,
Victor.


Last edited by victorsk on Sun Sep 13, 2015 9:20 pm; edited 1 time in total
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victorsk
Tux's lil' helper
Tux's lil' helper


Joined: 13 Jul 2010
Posts: 92

PostPosted: Sun Sep 13, 2015 9:20 pm    Post subject: Reply with quote

Hi everyone,

I did some digging and it turns out:

"If you have problems accessing Java applications using Chrome, Oracle recommends using Firefox, Internet Explorer or Safari instead."

Which I did, and after installing Oracle JDK 1.8.0.60, WebEx in Firefox worked perfectly.

Victor.
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kikko
Apprentice
Apprentice


Joined: 29 Apr 2014
Posts: 261
Location: Milan, IT

PostPosted: Sun Sep 13, 2015 9:20 pm    Post subject: Reply with quote

Hi Victor
according to the (unique?) webex KB notes I've found chez Cisco, firefox is the only browser working:
https://support.webex.com/MyAccountWeb/knowledgeBase.do?articleId=WBX4830

Anyway, Chrom(ium) does not support NPAPI plugins (source: https://www.java.com/it/download/installed.jsp with my chromium :) ) and Java code seem not able to run there

Let me know if you find something different

EDIT 11/12/2015: Cisco moved platform support matrix here: https://help.webex.com/docs/DOC-2026
To date, Chromium isn't yet supported as browser

As a personal note, I can say that webex client on Linux lack of many functions for presenters (e.g. sharing Office documents) and has audio conference issues I'm trying to solve
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