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albright
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PostPosted: Mon Nov 21, 2016 2:07 pm    Post subject: advice needed xhci_pci/hcd [SOLVED / new hardware] Reply with quote

I have a new computer with ASUS Z170-K and have
set it up to take over the home server/router duties

But I cannot get the printer to work. An old HP2200D
that still prints perfectly (over 87,000 pages printed so
far).

Cups sees the printer but any job sent just leaves
the printer light blinking indefinitely (cups thinks
the job is done). If I install hplip, I can see errors in
the logs which are along the lines of "communication
error - 5012" etc.

I am now thinking that the usb controller on this motherboard
is incompatible with something in the usb 2 interface on the
printer.

In my intel nuc xhci_hcd drives this printer perfectly by the
way ... (but the nuc could not drive a canon scanner
until I hooked up the nuc's usb 2.0 headers ... significant?)

What do you think - would installing a pci usb 2.0 board
fix this?

Is there some other fix? thanks for any advice
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.... there is nothing - absolutely nothing - half so much worth
doing as simply messing about with Linux ...
(apologies to Kenneth Graeme)


Last edited by albright on Wed Nov 23, 2016 12:58 pm; edited 1 time in total
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Logicien
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PostPosted: Mon Nov 21, 2016 3:07 pm    Post subject: Reply with quote

I never had a printer so, I cannot help you with this technical issue. The only thing I can tell you is to try to print with other Linux distributions and with an other printer before to conclude their is a material incompatibility on the USB port.

As far as I know, USB 1, 2 and 3 are compatible together. The lowest speed is use. You can change the USB port and the USB cable used. Try to be sure that everything is of the same USB version and the computer port work properly with other USB devices.
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albright
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PostPosted: Mon Nov 21, 2016 4:19 pm    Post subject: Reply with quote

Quote:
I never had a printer so, I cannot help you with this technical issue. The only thing I can tell you is to try to print with other Linux distributions and with an other printer before to conclude their is a material incompatibility on the USB port.

As far as I know, USB 1, 2 and 3 are compatible together. The lowest speed is use. You can change the USB port and the USB cable used. Try to be sure that everything is of the same USB version and the computer port work properly with other USB devices.


they are all *supposed* to be compatible but not so much in the real world. I am
pretty sure that a different printer would work fine, but I have no desire to change
printers.

I have booted with ubuntu and the same failure occurs ...
_________________
.... there is nothing - absolutely nothing - half so much worth
doing as simply messing about with Linux ...
(apologies to Kenneth Graeme)
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albright
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Joined: 16 Nov 2003
Posts: 2541
Location: Near Toronto

PostPosted: Wed Nov 23, 2016 12:58 pm    Post subject: Reply with quote

I added a usb 2.0 pci card which uses uhci_hcd / ehci_hcd
and now the printer works
_________________
.... there is nothing - absolutely nothing - half so much worth
doing as simply messing about with Linux ...
(apologies to Kenneth Graeme)
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