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rexy712
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Joined: 12 Dec 2017
Posts: 5

PostPosted: Tue Dec 12, 2017 9:33 pm    Post subject: AMDGPU black screen during boot Reply with quote

I just got a new computer built and am working on installing Gentoo on it. The issue I'm currently facing is with my graphics card. It's an RX 580 and I'm trying to use the AMDGPU driver with it. I followed the wiki guide for setting up the kernel and using the firmware. When I try to boot, the screen goes blank after a showing some text which goes by too fast to read. I know that the boot process completes because I can still ssh into the machine.

What seems to be the relevant snippet of dmesg:
Code:

[    0.826972] amdgpu 0000:0b:00.0: Direct firmware load for amdgpu/polaris10_k_smc.bin failed with error -2
[    0.827151] [drm:amdgpu_cgs_get_firmware_info] *ERROR* Failed to request firmware
[    1.294505] amdgpu: [powerplay] Failed to send Message.
[    1.634394] tsc: Refined TSC clocksource calibration: 3593.248 MHz
[    1.634524] clocksource: tsc: mask: 0xffffffffffffffff max_cycles: 0x33cb68e6ea4, max_idle_ns: 440795288133 ns
[    1.768568] amdgpu: [powerplay] SMU Firmware start failed!
[    2.241338] amdgpu: [powerplay] Failed to send Message.
[    2.708461] amdgpu: [powerplay] SMU Firmware start failed!
[    2.708571] amdgpu: [powerplay] Failed to load SMU ucode.
[    2.708681] amdgpu: [powerplay] smc start failed


The complete dmesg error: https://pastebin.com/6DmKgYx6

And the firmware does exist in /lib/firmware/amdgpu folder:
Code:

root ~ # ls /lib/firmware/amdgpu/polaris*
/lib/firmware/amdgpu/polaris10_ce_2.bin
/lib/firmware/amdgpu/polaris10_ce.bin
/lib/firmware/amdgpu/polaris10_k_smc.bin
/lib/firmware/amdgpu/polaris10_mc.bin
/lib/firmware/amdgpu/polaris10_me_2.bin
/lib/firmware/amdgpu/polaris10_me.bin
/lib/firmware/amdgpu/polaris10_mec2_2.bin
/lib/firmware/amdgpu/polaris10_mec_2.bin
/lib/firmware/amdgpu/polaris10_mec2.bin
/lib/firmware/amdgpu/polaris10_mec.bin
/lib/firmware/amdgpu/polaris10_pfp_2.bin
/lib/firmware/amdgpu/polaris10_pfp.bin
/lib/firmware/amdgpu/polaris10_rlc.bin
/lib/firmware/amdgpu/polaris10_sdma1.bin
/lib/firmware/amdgpu/polaris10_sdma.bin
/lib/firmware/amdgpu/polaris10_smc.bin
/lib/firmware/amdgpu/polaris10_smc_sk.bin
/lib/firmware/amdgpu/polaris10_uvd.bin
/lib/firmware/amdgpu/polaris10_vce.bin
/lib/firmware/amdgpu/polaris11_ce_2.bin
/lib/firmware/amdgpu/polaris11_ce.bin
/lib/firmware/amdgpu/polaris11_k_smc.bin
/lib/firmware/amdgpu/polaris11_mc.bin
/lib/firmware/amdgpu/polaris11_me_2.bin
/lib/firmware/amdgpu/polaris11_me.bin
/lib/firmware/amdgpu/polaris11_mec2_2.bin
/lib/firmware/amdgpu/polaris11_mec_2.bin
/lib/firmware/amdgpu/polaris11_mec2.bin
/lib/firmware/amdgpu/polaris11_mec.bin
/lib/firmware/amdgpu/polaris11_pfp_2.bin
/lib/firmware/amdgpu/polaris11_pfp.bin
/lib/firmware/amdgpu/polaris11_rlc.bin
/lib/firmware/amdgpu/polaris11_sdma1.bin
/lib/firmware/amdgpu/polaris11_sdma.bin
/lib/firmware/amdgpu/polaris11_smc.bin
/lib/firmware/amdgpu/polaris11_smc_sk.bin
/lib/firmware/amdgpu/polaris11_uvd.bin
/lib/firmware/amdgpu/polaris11_vce.bin
/lib/firmware/amdgpu/polaris12_ce_2.bin
/lib/firmware/amdgpu/polaris12_ce.bin
/lib/firmware/amdgpu/polaris12_mc.bin
/lib/firmware/amdgpu/polaris12_me_2.bin
/lib/firmware/amdgpu/polaris12_me.bin
/lib/firmware/amdgpu/polaris12_mec2_2.bin
/lib/firmware/amdgpu/polaris12_mec_2.bin
/lib/firmware/amdgpu/polaris12_mec2.bin
/lib/firmware/amdgpu/polaris12_mec.bin
/lib/firmware/amdgpu/polaris12_pfp_2.bin
/lib/firmware/amdgpu/polaris12_pfp.bin
/lib/firmware/amdgpu/polaris12_rlc.bin
/lib/firmware/amdgpu/polaris12_sdma1.bin
/lib/firmware/amdgpu/polaris12_sdma.bin
/lib/firmware/amdgpu/polaris12_smc.bin
/lib/firmware/amdgpu/polaris12_uvd.bin
/lib/firmware/amdgpu/polaris12_vce.bin


It's failing to load some part of the firmware. I've tried it with the stable linux-firmware-20170314 and the unstable linux-firmware-20171206. Both cause the same error message.

Here's my kernel config. I think everything I should need for AMPGPU to work is in there. https://pastebin.com/YK8jnsJX

I really appreciate anyone who could give me some help.
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NeddySeagoon
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Joined: 05 Jul 2003
Posts: 43184
Location: 56N 3W

PostPosted: Tue Dec 12, 2017 9:43 pm    Post subject: Reply with quote

rexy712,

Welcome to the Forums.

Code:
[    0.826972] amdgpu 0000:0b:00.0: Direct firmware load for amdgpu/polaris10_k_smc.bin failed with error -2

That's a problem.
The first step is to check that the file /lib/firmware/amdgpu/polaris10_k_smc.bin exists on your system.

The firmware being pulled into the kernel is
Code:
CONFIG_EXTRA_FIRMWARE="amdgpu/polaris10_ce.bin amdgpu/polaris10_mc.bin amdgpu/polaris10_me.bin amdgpu/polaris10_mec2.bin amdgpu/polaris10_mec.bin amdgpu/polaris10_pfp.bin amdgpu/polaris10_rlc.bin amdgpu/polaris10_sdma1.bin amdgpu/polaris10_sdma.bin amdgpu/polaris10_smc.bin amdgpu/polaris10_smc_sk.bin amdgpu/polaris10_uvd.bin amdgpu/polaris10_vce.bin amd-ucode/microcode_amd.bin amd-ucode/microcode_amd_fam15h.bin amd-ucode/microcode_amd_fam16h.bin"


amdgpu/polaris10_k_smc.bin is the name of the required file. You have amdgpu/polaris10_smc.bin, which is a different file that you also need.
Add amdgpu/polaris10_k_smc.bin to that list of firmware files, rebuild and reinstall your kernel.
_________________
Regards,

NeddySeagoon

Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.
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rexy712
n00b
n00b


Joined: 12 Dec 2017
Posts: 5

PostPosted: Tue Dec 12, 2017 10:00 pm    Post subject: Reply with quote

Quote:

amdgpu/polaris10_k_smc.bin is the name of the required file. You have amdgpu/polaris10_smc.bin, which is a different file that you also need.


Wow I feel really stupid now. I missed the '_k_' in the dmesg is all :lol:

It works fine now that I included that.

I did double check the wiki and it wasn't included on the required list for the RX 580 on there. Probably needs updated. Still my fault for not reading the error message correctly.

Thanks for the help, NeddySeagoon.
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Ant P.
Watchman
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Joined: 18 Apr 2009
Posts: 5761

PostPosted: Wed Dec 13, 2017 4:25 am    Post subject: Reply with quote

The easy way to make sure you haven't missed anything is to let the computer figure out the details for you:
Code:
cd /lib/firmware
echo 'CONFIG_EXTRA_FIRMWARE="' amdgpu/polaris10* '"'
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