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Goverp
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PostPosted: Thu Jul 25, 2019 9:28 am    Post subject: How do I get someone to notice my bug report? Reply with quote

Kernel 5.0 broke suspend on my HP laptop. It's definitely a real bug (several reports of matching symptoms over the web), but no fixes. So I opened a new Gentoo bug and added some data to an existing matching freedesktop bug.

Neither bug appears to have even been triaged. The only activity on the Gentoo bug is me attaching diagnostic info (emerge --info, git bisect, configs), but it is only 9 days old. The freedesktop bug is more like 4 months old, and the only activity is people saying "me too".

I'm obviously doing something wrong. How do I get the bug wrangers' attention?
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eccerr0r
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PostPosted: Thu Jul 25, 2019 2:51 pm    Post subject: Reply with quote

Kernel bugs are upstream issues, you should file a bug against the kernel, not Gentoo or Freedesktop.

Suspend/Resume bugs are one of the hardest bugs to debug as they are hardware dependent. Most likely need someone with the exact same hardware as you to debug it.

I have the same issue with one of my old laptops (Dell) that no longer suspend/resume with a 4.9+ kernel, though I can't really get anyone to help debug either. I've been stuck to using an old kernel and possibly need to leave it as obsolete... :(

Need patience for your case, or possibly going straight to the kernel team, sorry.
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tholin
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PostPosted: Thu Jul 25, 2019 6:49 pm    Post subject: Reply with quote

Kernel developers rarely check bugtrackers. Since you have bisected it and know what broke I would send an email directly to Likun Gao <Likun.Gao@amd.com> and CC <amd-gfx@lists.freedesktop.org>. Include all the relevant info from the bugreports and perhaps link to the reports. That's usually the quickest way to sort things out.
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Goverp
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PostPosted: Thu Jul 25, 2019 9:38 pm    Post subject: Reply with quote

eccerr0r wrote:
Kernel bugs are upstream issues, you should file a bug against the kernel, not Gentoo or Freedesktop.
...

The kernel MAINTAINERS file directs bugs in admgpu (which is where the git bisect took me) to freedesktop.
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Greybeard
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Goverp
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PostPosted: Thu Jul 25, 2019 9:40 pm    Post subject: Reply with quote

tholin wrote:
Kernel developers rarely check bugtrackers. Since you have bisected it and know what broke I would send an email directly to Likun Gao <Likun.Gao@amd.com> and CC <amd-gfx@lists.freedesktop.org>. Include all the relevant info from the bugreports and perhaps link to the reports. That's usually the quickest way to sort things out.

Thanks for the pointer.
(As an aside, anyone know that the bugtrackers are for, then?)
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Ant P.
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PostPosted: Thu Jul 25, 2019 11:37 pm    Post subject: Reply with quote

The consensus on the kernel bugzilla is that it's mostly for show, and nobody reads it. Always go the direct route.
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Goverp
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PostPosted: Fri Jul 26, 2019 8:57 am    Post subject: Reply with quote

Ant P. wrote:
...it's mostly for show...

Interesting article; it's a shame that the discussion following it concentrated on the weird handling of shebangs, rather than pondering the implications of an AI that selects patches for backporting to stable. Since the patch in question had already been seen to cause a bug, and that bug was in bugzilla, maybe the AI should have noticed it and blacklisted it instead of backporting it. Of course, in general most patches are likely to generate bug reports at some point in their life, but that's programming for you.

Perhaps there's a market for a bugzilla triage AI. Actually, no perhaps about it. While I was chasing down my problem, I came across probably 5-10 potential duplicates and a similar number of "an upgrade fixed it; oh no, it didn't after all". I can see why people might not want to spend their working life wading through bug reports, trying to sort the wheat from the chaff. I'll take a small bet that some of the developers have an email filter to send the bugzilla mail to /dev/null :-)
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pjp
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PostPosted: Fri Jul 26, 2019 2:37 pm    Post subject: Reply with quote

Goverp wrote:
pondering the implications of an AI that selects patches for backporting to stable.
Ugh! A machine nag is not a solution.
Quote:
concerned developers and users should have noticed this patch and complained before it was shipped: "This came in through Sasha's tools, which give people a week or so to say 'hey, this isn't a stable patch!' and it seems everyone ignored that". The implication is that, had people been paying attention, this regression would not have found its way into the stable updates.

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bunder
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PostPosted: Fri Jul 26, 2019 8:45 pm    Post subject: Reply with quote

you might want to try the linux-pm mailing list, the people who push the patches normally hang out in their respective ML
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