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Black screen crash when playing Steam games
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Jinx Adnix
n00b
n00b


Joined: 12 Apr 2015
Posts: 5

PostPosted: Sun Oct 20, 2019 10:12 pm    Post subject: Black screen crash when playing Steam games Reply with quote

OK, so her is a really odd one for you.

Most of the time my system works just fine, wonderful even. But when playing some games on Steam, my system will suddenly crash(?). The screen will go dark and my keyboard goes dead. A moment later, both come back to life, but my keyboard stops sending any input, and while the back light for the monitor comes back on the screen shows nothing. Not black, nothing. The pixels are not black, they are off.

I thought for a while it may have something to do with over heating as it mostly happened with 3d games, but I tried playing Divinity and that seems to cause this much to happen much sooner than normal. (~ 5 minutes after starting up the game and lowering the settings dose not help.)

So ya, sorry for lacking details, I am not used to these sorts of problems and so have no idea what info to pull or how to get it. If you need to know about setting or configs just ask.
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Ant P.
Watchman
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Joined: 18 Apr 2009
Posts: 6351

PostPosted: Mon Oct 21, 2019 12:07 am    Post subject: Reply with quote

radeon?
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Jinx Adnix
n00b
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Joined: 12 Apr 2015
Posts: 5

PostPosted: Mon Oct 21, 2019 12:58 am    Post subject: Reply with quote

Ant P. wrote:
radeon?


Code:
03:00.1 Audio device: NVIDIA Corporation GF106 High Definition Audio Controller (rev a1)
[/code]

Ya, sorry. I should have at least listed that much.
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TheLexx
Tux's lil' helper
Tux's lil' helper


Joined: 04 Dec 2005
Posts: 135
Location: Austin Tx

PostPosted: Sat Oct 26, 2019 3:00 pm    Post subject: Re: Black screen crash when playing Steam games Reply with quote

Jinx Adnix wrote:
OK, so her is a really odd one for you.

Most of the time my system works just fine, wonderful even. But when playing some games on Steam, my system will suddenly crash(?). The screen will go dark and my keyboard goes dead. A moment later, both come back to life, but my keyboard stops sending any input, and while the back light for the monitor comes back on the screen shows nothing. Not black, nothing. The pixels are not black, they are off.


When something like this happens, the first thing I look at is /var/log/messages. If the system is completely unusable without a reboot, I will usually reboot with Finnix and save that last 2000 lines of the log using something like "tail -n 2000 /media/[device]/var/log/messages > crash-log-20191026". If you have a second computer that you can SSH in without rebooting, that is the best. First save everything in dmesg to a disk file. You can poke around a bit. Kill X then restart X (this often help). Doing a proper shutdown/reboot is a nicer for your HD files.

If you restart using Gentoo, you can hunt backwards before the last reboot. The log usually starts out with something like "Linux version X.XX.XX (root@XXX)". Just change the X's to match your system. hint "dmesg|head" can help.

Jinx Adnix wrote:
So ya, sorry for lacking details, I am not used to these sorts of problems and so have no idea what info to pull or how to get it. If you need to know about setting or configs just ask.


The log details can be a good start to give us something to work with.
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