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harddisk problem on iBook G3
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ruben
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Joined: 04 Jul 2003
Posts: 462

PostPosted: Tue May 24, 2005 2:20 pm    Post subject: harddisk problem on iBook G3 Reply with quote

A while ago, i had a problem with my harddisk: it seemed to just stop responding, my iBook just froze and the harddisk made a ticking noise. It froze in the sense that i couldn't do anything with it anymore, but the desktop was still responsive and i could for example still write in the existing xterms, but i couldn't do anything that would need the harddisk. So i just had to switch it off... after a reboot, the problem seemed to have gone, but then it was back after about an hour. The day after, i put everything from the harddisk on backup, and during the backup it froze again. The next day, i continued the interrupted backup and then the laptop kept working normal for the whole day. And since then, which is about a month ago, it seems to work fine.

After this accident, i tried to use smartmontools on it, and the SMART data doesn't return any errors. I also let the harddisk run a selftest through SMART, and also that was fine.

Now, just an hour ago, i experienced another 'freeze'... the harddisk stopped responding and i couldn't do anything anymore... but this time, the harddisk "came back" after about a minute...

Anyone any idea what's wrong? Would the harddisk be dying? Or....?

This is the relevant portion of dmesg:
Code:
ide-pmac lost interrupt, dma status: 8480
hda: lost interrupt
hda: dma_intr: status=0xd0 { Busy }
ide: failed opcode was: unknown
hda: DMA disabled
hdb: DMA disabled
ide0: reset: success
hda: lost interrupt [3x]
hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }
ide: failed opcode was: unknown
hda: drive not ready for command
hda: lost interrupt [7x]
agpgart: Putting AGP V2 device at 0000:00:0b.0 into 1x mode
agpgart: Putting AGP V2 device at 0000:00:10.0 into 1x mode
hda: lost interrupt
hda: task_out_intr: status=0x58 { DriveReady SeekComplete DataRequest }
ide: failed opcode was: unknown
hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }
ide: failed opcode was: unknown
hda: drive not ready for command
hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }
ide: failed opcode was: unknown
hda: drive not ready for command
hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }
ide: failed opcode was: unknown
hda: drive not ready for command
ide0: reset: success
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Fugee47
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Joined: 25 Nov 2004
Posts: 196
Location: Germany

PostPosted: Wed May 25, 2005 12:34 pm    Post subject: Reply with quote

i would say the hard-disk is dying. Maybe there is still warranty on it ??
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ruben
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Joined: 04 Jul 2003
Posts: 462

PostPosted: Tue May 31, 2005 9:27 am    Post subject: Reply with quote

Nope, the warranty on the harddisk is over. I mailed to an Apple center the first time I had this problem, and they said that the warranty period is the same as the AppleCare. Since I didn't purchase the extra 2 years AppleCare, my warranty only lasted one year. I thought that something like the harddisk would have a separate warranty, but nope. In any case, I didn't see the problem again, maybe it's something with the kernel or something. It's still a bit scary though... but I make backups regularly from the important stuffs.
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alex6z
Tux's lil' helper
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Joined: 20 Jul 2005
Posts: 119

PostPosted: Mon Mar 06, 2006 3:36 pm    Post subject: Same problem Reply with quote

I have an iBook G4 933MHZ. I have teh same problem. I was trying to copy a DVD to the harddisk and the exact same thing happened, something messed up, DMA was disabled, the drive stopped resonding. For some reason writing a lot of data to the disk causes something to get messed, the kernel disables DMA, and the drives locks when there is no DMA. hdparm -d0 /dev/hda reproduces the second part of the problem. I havn't found a fix for the second part, but it I had an idea that maybe an option is missing in the IDE controller section of your kernel config that is needed for DMA free operation. I know I have the "generic mac DMA" or whatever it is and it works, but maybe there is another option that is needed for the controller/drive to work without DMA? Chances are I disabled it. I'll try to see if it's one of those options, and if it happens again, hopefully it will be able to operate without DMA and then I can switch DMA back on again with hdparm -d /dev/hda :)

Oh, sorry, I guess this is the wrong place for this - the problem I am having has to do with the causing the drive to stop responding and I get a strange error in dmesg, I guess this isn't quite the same thing.


Last edited by alex6z on Tue Mar 07, 2006 10:11 pm; edited 1 time in total
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grazie
n00b
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Joined: 14 Nov 2005
Posts: 61

PostPosted: Mon Mar 06, 2006 4:20 pm    Post subject: Reply with quote

Yep I had a very similar problem with a Fujitsu drive. I think it's worth pursuing the warranty on the disk though. All reputable manufacturers offer up to 5 year warranties on their disks now. As it was purchased as part of a system (which is out of guarantee) it may be a bit tricky, but well worth trying.
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