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[solved] don't recognize my intel audio card
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lordalbert
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PostPosted: Mon Sep 01, 2014 5:37 pm    Post subject: [solved] don't recognize my intel audio card Reply with quote

Hi. last weeks it worked perfectly... but now i have problem with my intel audio card. Kde tell me there's a problem/error with my card. "alsamixer" doesn't show me the controller of the audio card. And audio doesn't works...

This is my video card:
Quote:

# lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)


I think to check the driver in kernel, but i don't found the driver name...

Anyway, have you any idea where to found the problem?

Thank you very much!


Last edited by lordalbert on Wed Sep 03, 2014 8:22 pm; edited 1 time in total
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luna80
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PostPosted: Mon Sep 01, 2014 6:22 pm    Post subject: Reply with quote

this will help you (I hope)

http://wiki.gentoo.org/wiki/Dell_XPS_15z#Sound_Card



p.s.: parli italiano?
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lordalbert
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PostPosted: Mon Sep 01, 2014 7:25 pm    Post subject: Reply with quote

I have all that drivers enabled: http://s21.postimg.org/h9815wvdj/audio.jpg


PS: Si, sono italiano! :)
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VoidMage
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PostPosted: Mon Sep 01, 2014 7:34 pm    Post subject: Reply with quote

Post the whole 'lspci -k' block for that card and /proc/asound/cards.
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lordalbert
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PostPosted: Mon Sep 01, 2014 7:42 pm    Post subject: Reply with quote

Quote:

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)
Subsystem: Samsung Electronics Co Ltd Device c0b3
Kernel driver in use: snd_hda_intel



Quote:

# cat /proc/asound/cards
0 [PCH ]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xc0800000 irq 50
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VoidMage
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PostPosted: Mon Sep 01, 2014 9:33 pm    Post subject: Reply with quote

OK, now, 'ls -l /dev/snd/', 'amixer' 'amixer -c 0'.
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lordalbert
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PostPosted: Mon Sep 01, 2014 9:37 pm    Post subject: Reply with quote

ls -l /dev/snd/ wrote:

totale 0
drwxr-xr-x 2 root root 60 1 set 14.11 by-path
crw-rw----+ 1 root audio 116, 0 1 set 14.11 controlC0
crw-rw----+ 1 root audio 116, 4 1 set 14.11 hwC0D0
crw-rw----+ 1 root audio 116, 7 1 set 14.11 hwC0D3
crw-rw----+ 1 root audio 116, 24 1 set 22.12 pcmC0D0c
crw-rw----+ 1 root audio 116, 16 1 set 23.01 pcmC0D0p
crw-rw----+ 1 root audio 116, 19 1 set 12.11 pcmC0D3p
crw-rw----+ 1 root audio 116, 1 1 set 14.11 seq
crw-rw----+ 1 root audio 116, 33 1 set 14.11 timer



amixer wrote:

Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined
Playback channels: Front Left - Front Right
Limits: Playback 0 - 65536
Mono:
Front Left: Playback 46396 [71%] [off]
Front Right: Playback 46396 [71%] [off]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch cswitch-joined
Capture channels: Front Left - Front Right
Limits: Capture 0 - 65536
Front Left: Capture 10093 [15%] [on]
Front Right: Capture 10093 [15%] [on]


amixer -c 0 wrote:

Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 75 [86%] [-9.00dB] [off]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] [-65.25dB] [off]
Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [off]
Front Right: Playback 87 [100%] [0.00dB] [off]
Simple mixer control 'Bass Speaker',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 255 [100%] [0.00dB]
Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 20 [65%] [-4.50dB] [on]
Front Right: Playback 20 [65%] [-4.50dB] [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 38 [60%] [11.25dB] [on]
Front Right: Capture 38 [60%] [11.25dB] [on]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Disabled'
Simple mixer control 'Digital',0
Capabilities: cvolume
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 60 [50%] [0.00dB]
Front Right: Capture 60 [50%] [0.00dB]
Simple mixer control 'Internal Mic',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 0 [0%] [-34.50dB] [off]
Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 0 [0%] [0.00dB]
Front Right: 0 [0%] [0.00dB]
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VoidMage
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PostPosted: Tue Sep 02, 2014 4:41 am    Post subject: Reply with quote

Going by that output, some of the channels are muted.
Use - for example - alsamixer to unmute.
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lordalbert
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PostPosted: Tue Sep 02, 2014 7:31 am    Post subject: Reply with quote

In alsamixer i see only "master", and this is not mute (but i don't know why i don't see other channels): http://s15.postimg.org/gzfmwj9kr/audio1.jpg


In kmix (the channerl volume page) seems ok... http://s1.postimg.org/clryr6gwf/audio2.jpg


But in the kmix config window, when it show me the audio card in my system, it give me an error in notification at right-bottom: http://s23.postimg.org/qqqgo2k8r/audio3.jpg
It's in italian, and it says that the audio device HDA Intel PCH (ALC269VC Analog) doesn't work. It will be used HDA Intel PCH, HDMI 0 (HDMI Audio Output) instead.

And the audio doesn't work.

Thank you
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luna80
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PostPosted: Tue Sep 02, 2014 8:42 am    Post subject: Reply with quote

Try to configure the kernel with drivers as modules and not bluilt-in
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VoidMage
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PostPosted: Tue Sep 02, 2014 6:34 pm    Post subject: Reply with quote

First of all, by my reading
Code:
Front Left: Playback 46396 [71%] [off]

means muted and - goddammit - so does that 'MM' under that bar.
Second, :roll: top right corner in alsamixer.
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lordalbert
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PostPosted: Tue Sep 02, 2014 7:14 pm    Post subject: Reply with quote

VoidMage wrote:
First of all, by my reading
Code:
Front Left: Playback 46396 [71%] [off]

means muted and - goddammit - so does that 'MM' under that bar.
Second, :roll: top right corner in alsamixer.


I see only now the "select sound card" in the top right corner. :roll:
There was "bass speaker" mute. I unmute it, and now it works!

But, from that menu, i can select "HDA Intel PCH" but when close alsamixer, it doesn't store the settings (set my audio card as default when i type "alsamixer")
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VoidMage
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PostPosted: Wed Sep 03, 2014 8:11 pm    Post subject: Reply with quote

...honestly...
That menu simply lets you choose the card you're setting the volume on - nothing more.
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lordalbert
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PostPosted: Wed Sep 03, 2014 8:21 pm    Post subject: Reply with quote

ok... thank you!
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lordalbert
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PostPosted: Mon Sep 08, 2014 9:38 pm    Post subject: Reply with quote

there's a strange thing...
When i plug in my usb pen, kde notify me an error on my audio card, and so the card get mute. :?

SOLVED: It happened becouse i insert a usb pen formatted with NTFS without "fuse" compiled in kernel. Now i rebuild the kernel with fuse module, and i have no more the problem.
It could be a bug? I don't understand the correlation with fuse-ntfs with problems of audio card.
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